Administrative assistants perform a variety of administrative duties in support of managerial and professional employers. They are employed throughout the private and public sectors.

Profile

Example titles

  • Administrative assistant
  • Executive secretary (except legal and medical)
  • Office administrative assistant
  • Private secretary
  • Secretary (except legal and medical)
  • Technical secretary

Inclusions

  • Secretary-clerk

Main duties

This group performs some or all of the following duties:

  • Prepare, key in, edit and proofread correspondence, invoices, presentations, brochures, publications, reports and related material from machine dictation and handwritten copy
  • Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations
  • Schedule and confirm appointments and meetings of employer
  • Order office supplies and maintain inventory
  • Answer telephone and electronic enquiries and relay telephone calls and messages
  • Set up and maintain manual and computerized information filing systems
  • Determine and establish office procedures
  • Greet visitors, ascertain nature of business and direct visitors to employer or appropriate person
  • Record and prepare minutes of meetings
  • Arrange travel schedules and make reservations
  • May compile data, statistics and other information to support research activities
  • May supervise and train office staff in procedures and in use of current software
  • May organize conferences.

Employment requirements

  • Completion of secondary school is usually required.
  • Completion of a one- or two-year college or other program for administrative assistants or secretaries or previous clerical experience is required.

Exclusions

  • Court reporters, medical transcriptionists and related occupations (1251)
  • Executive assistants (1222)
  • Legal administrative assistants (1242)
  • Medical administrative assistants (1243)
  • Office managers (in 1221 Administrative officers)

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