Telecommunications installation and repair workers install, test, maintain and repair telephones, telephone switching equipment and telecommunications equipment related to transmission and processing of voice, video signals and other data over a variety of media including fibre optics, microwave, radio and satellite. They are employed by telephone and other telecommunications transmission services establishments.
- Apprentice communication electrician – switching
- Cellular telephone technician
- Exchange tester – telecommunications
- Mobile radio installer
- Private branch exchange (PBX) installer
- Switch network installer and repairer
- Telecommunications equipment technician
- Telephone communication technician
- Telephone installer
- Telephone line and station installer
This group performs some or all of the following duties:
- Telephone installers and repairers
- Install, arrange, remove and maintain telephone equipment, wiring and associated hardware
- Test installed telephone systems to locate transmission faults
- Repair or replace defective and damaged telephones, wire and associated equipment.
- Switch network installers and repairers
- Install electromechanical, analog and digital trunking systems, circuits and equipment in telecommunications central offices and switching centres
- Inspect and test trunking systems, circuits and equipment
- Analyze test results and adjust, change or repair switching system, network, associated equipment and software.
- Telecommunications service testers
- Operate computerized testing systems to conduct service tests on customer lines and equipment
- Determine the nature, cause and location of service trouble
- Dispatch appropriate repair personnel
- Complete test reports and maintain test and service records
- May assist repair personnel to test lines, circuits and systems, isolate and clear cable faults and verify records.
- Telecommunications equipment technicians
- Install, remove and maintain various telecommunications equipment and related systems such as telex and facsimile machines, teletypewriters, mobile radios, cellular telephones, pagers and other telecommunications equipment
- Configure operating systems and install software for access to the Internet
- Inspect and test operation of telecommunications equipment
- Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment.
- Completion of secondary school is required.
- Telephone and switch network installers and repairers require completion of an apprenticeship program ranging from three to four years or a combination of over three years work experience in the trade and some high school, college or industry related courses.
- Telecommunications equipment technicians usually require completion of a college electrical and electronics program and several months of on-the-job training or completion of a three- or four-year apprenticeship training program.
- Trade certification for communication technicians is available, but voluntary, in Nova Scotia, Alberta, British Columbia, the Northwest Territories and Nunavut.
- Experience as an installer and repairer (telephone and switch network) is usually required for service testers.
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