1214 – Supervisors, mail and message distribution occupations

Supervisors of mail and message distribution occupations supervise and co-ordinate the activities of workers in the following minor group: Mail and message distribution occupations (151). They are employed by Canada Post Corporation, courier companies, governments and large corporations.

• Courier service supervisor
• Letter carriers supervisor
• Mail and postal clerks supervisor
• Mail room supervisor
• Messenger service supervisor
• Postal station supervisor
• Postmaster/mistress

This group performs some or all of the following duties:

• Co-ordinate, assign and review the work of postal clerks, letter carriers and couriers engaged in the collecting, sorting and delivering of mail, parcels and other material
• Establish work schedules and procedures and co-ordinate activities with other work units or departments
• Resolve work-related problems and prepare and submit progress and other reports
• Train workers in job duties, safety procedures and company policies
• Requisition supplies and materials
• Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
• May perform the same duties as workers supervised.

• Completion of secondary school is required.
• Several years of experience in the occupation supervised are usually required.

• Postal and courier services managers (0132)
• Shipping and receiving supervisors (in 1215 Supervisors, supply chain, tracking and scheduling co-ordination occupations)

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