Human resources managers plan, organize, direct, control and evaluate the operations of human resources and personnel departments, and develop and implement policies, programs and procedures regarding human resource planning, recruitment, collective bargaining, training and development, occupation classification and pay and benefit administration. They represent management and participate actively on various joint committees to maintain ongoing relations between management and employees. They are employed throughout the private and public sectors.

Profile

Example titles

  • Employer-employee relations manager
  • Human resources administrator
  • Human resources manager
  • Industrial relations manager
  • Occupational health and safety manager
  • Pay and benefits manager
  • Personnel director
  • Personnel services manager
  • Personnel training and development manager
  • Recruiting manager
  • Staff relations manager

Main duties

This group performs some or all of the following duties:

  • Plan, organize, direct, control and evaluate the operations of human resources or personnel departments
  • Plan human resource requirements in conjunction with other departmental managers
  • Co-ordinate internal and external training and recruitment activities
  • Develop and implement labour relations policies and procedures and negotiate collective agreements
  • Administer employee development, language training and health and safety programs
  • Advise and assist other departmental managers on interpretation and administration of personnel policies and programs
  • Oversee the classification and rating of occupations
  • Organize and conduct employee information meetings on employment policy, benefits and compensation and participate actively on various joint committees
  • Direct the organization’s quality management program
  • Ensure compliance with legislation such as the Pay Equity Act.

Employment requirements

  • A bachelor’s degree in a field related to personnel management, such as business administration, industrial relations, commerce or psychology or completion of a professional development program in personnel administration is required.
  • Several years of experience as a personnel officer or human resource specialist are required.
  • Some employers may require human resources managers to hold a Certified Human Resources Professional (CHRP) designation.

Additional information

  • Progression to senior management positions is possible with experience.
  • Other joint committees led by human resources managers may focus on issues such as alcohol or drug addiction.

Exclusions

  • Human resources and recruitment officers (1223)
  • Human resources professionals (1121)

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