Supervisors of library, correspondence and related information workers supervise and co-ordinate the activities of workers in the following unit groups: Library assistants and clerks (1451), Correspondence, publication and regulatory clerks (1452) and Survey interviewers and statistical clerks (1454). They are employed throughout the public and private sectors.

Profile

Example titles

  • Advertising clerks supervisor
  • Correspondence clerks supervisor
  • Library clerks supervisor
  • Publication clerks supervisor
  • Statistical clerks supervisor
  • Survey interviewers supervisor

Main duties

This group performs some or all of the following duties:

  • Co-ordinate, assign and review the work of clerks engaged in the following duties: conducting surveys and interviews; collecting and compiling statistics; preparing and issuing licences, passports and other regulatory documents; reshelving books and performing other tasks in libraries; writing correspondence including e-mails and preparing material for translation and publication
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Resolve work-related problems, monitor services provided by clerks and agents, and prepare and submit progress and other reports
  • Train workers in job duties and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.

Employment requirements

  • Completion of secondary school is required.
  • Completion of college courses related to area supervised may be required.
  • Experience in the clerical occupation supervised is usually required.

Exclusions

  • Librarians (5111)
  • Library and public archive technicians (5211)
  • Supervisors, mail and message distribution occupations (1214)

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